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Having someone at the end of the phone who could sort out replacement care was the top priority for carers for improving emergency support. This service can be provided by a Carer Emergency Scheme.
What is a Carer Emergency Scheme?
A typical Scheme involves a carer being asked to register. Skilled workers assist the carer to draw up their emergency plans. The plans are held by the Scheme which provides a 24 hour response service. Carers carry a card with the Scheme telephone number and a unique PIN number to avoid any personal details appearing on the card. If an emergency arises, the carer or someone with them calls the Scheme. Using the unique PIN number an operator looks up the emergency plan and makes arrangements for replacement care. This could be as simple as contacting friends or family, or arranging professional help. Plans will have been shared so the individual requirements of the person requiring care, such as medication, will be known by the person providing the replacement care.
How many schemes are there?
Carers UK conducted a snapshot survey of local authorities and found only about 30 such schemes out of 150 local authorities in England. Carers UK believes every carer should be able to register with a 24 hour Carer Emergency Scheme.
If you know of a Carers Emergency Scheme that is not included on this list email us or phone Carers UK on 0161 953 4233
Blackpool Council Emergency card scheme
Tel : 01253 651 485
Bolton Careline
Emergency social alarm service. Call 01204 335733 (24 hours a day) or email Careline@boltonathome.org.uk [website]
Bournemouth Carers in Crisis
Bournemouth Borough Council Tel: 01202 458 204
Brighton and Hove Carers Alert card
Carers Centre for Brighton and Hove Tel: 01273 234045
Bristol & South Gloucestershire Emergency Card
Administered by Bristol and South Glos Princess Royal Trust Tel: 0117 939 2562
Calderdale Carers Emergency Card [website]
Administered by NHS Direct & Calderdale Carers Centre Tel : 01422 369101
Cheshire Carers Emergency Scheme [email]
Run by Cheshire Carers Centre and East Cheshire Crossroads Tel: 01606 333 125
Cumbria Carers Emergency Alert Scheme, South Lakeland
South Lakeland Carers Association Tel: 01539 742 602
Derbyshire Carer's Emergency Card
Derbyshire County Council Tel: 08546 058 058
Devon
1) Exeter Carers Emergency Response Card Scheme
Exeter Carers Focus Tel : 01392 202055.
2) Torbay Carers Register and Emergency Response Card [download leaflet]
Run by Torbay carers register management group Tel : 01803 522228
3) Teignbridge Carers Emergency Response Card Scheme
Westbank League of Friends/South Devon Carers Consortium Tel : 01392 824752
4) South Hams/West Devon Carers Emergency Response Card Scheme
South Devon Carers Consortium Tel : 01803 862622 ext. 204
Dudley Carer's 'Peace of Mind' Emergency Card [website]
Run by Dudley Directorate of Adults Community and Housing Services. Tel: 01384 818 723
Durham Carers Emergency Contact Card [website]
Run by British Red Cross Tel : the Carers Register on 01388 488993
East Sussex Care for the Carers' Emergency Alert Card
administered by Lifeline and CareLink 24-hour emergency telephone schemes. All of East Sussex is covered by this service. For more details ring 01323 738390.
Gloucestershire Carers Emergency Card [website]
Run by Gloucestershire Carers Centre tel : 01452-386283
Hampshire Emergency Planning for Carers (CAPE)
Run by Carers Together tel: 01794 519 495
Herefordshire Carers Emergency Card Scheme
Contact Herefordshire Carers Support 01432 356068
Isle Of Wight Carers Emergency Alert Card
Run by Wightcare services Tel : 01983 533772
Kent Carers Emergency Card [website]
Run by Kent County Council Tel : 08457 247 100.
Kirklees Carers Emergency Card [website]
Run by Kirklees carephones and Kirklees carers centre Tel : 01484 226050
Lancashire
1) Blackpool, Preston, East and North Lancashire Carers Emergency Card Scheme
Run by British Red Cross Tel : 01772 709555
2) West Lancashire Carers Emergency Card. [website]
Princess Royal Trust West Lancashire Carers Centre Tel : 01695 73 77 77
Liverpool Carers Emergency card [website]
Run by Local solutions and VNC lifeline Tel : Carers’ Project 0151-709 0990
London Borough of Camden Carers Emergency Card Scheme: Contact: Carerline Administrator 0207974 1491/1492/1493 or email careline@camden.gov.uk
London Borough of Enfield Carers Emergency Card Scheme [download leaflet]
Tel : 020 8379 3333 Council run scheme joins up with Community alarm scheme run by housing
London Borough of Greenwich Carers Emergency Back Up Service [website]
Contact Sally Brenchley at Greenwich Carers Centre Tel: 020 8317 9998
London Borough of Haringey Carers Emergency Alert Card Scheme [download leaflet]
Tel : 020 8489 3967
London Borough of Kingston Carers Alert Card Scheme [website]
Tel : 020 8547 6124
London Borough of Redbridge Carers Emergency Alert card [website]
Telephone 020 8554 5000 to request a registration form or [download a registration form]
London Borough of Richmond Carers Emergency Card Scheme [website]
Tel : 020 8487 5020
Manchester
1) Manchester Carers Emergency Card. Tel: 0161 835 4090
2) Trafford Carers Centre. Tel: 0161 861 0101
North East Lincolnshire Carers Emergency Alert Card
North East Lincolnshire Carelink Tel: 01472 312 318 / North East Lincolnshire Care Trust Plus Tel: 01472 325 189
Nottinghamshire County Emergency Card for Carers
Partnership Unit (Carers), 3 Church Street, Arnold, Nottingham, NG5 8FD Tel : 0115 967 1063
Oldham SOS Talisman
Tel : Oldham Carers Centre 0161 770 1188
Oxfordshire Emergency Carers Support Service
Administered by A4e. Tel: 01865 374 430
Rochdale Carers emergency card scheme
Tel: The Carers Resource 01706 865814
Rotherham Carers' Emergency Scheme
Run by Rotherham Metropolitan Borough Council Tel: 01709 823 653 [Email]
Salford Emergency Card Scheme
Tel : Salford Carers Centre 0161 833 0217
Sefton Emergency Card Scheme [website]
Run by Sefton control centre Sefton Carers centre Tel: 0151 476 9000
Slough Emergency Card Scheme
Tel: 01753 635 667
South Gloucestershire & Bristol Emergency Card
Administered by Bristol and South Glos Princess Royal Trust Tel: 0117 939 2562
St Helens Carers Emergency card
Run by St Helens Carers Centre Tel: 01744 675 615
Stockport Carers Emergency Card (Carecall) [Email]
1, Ratcliffe Towers, Bosden Fold, Hillgate, Stockport SK1 3PB Tel : 0500 130 585
Sunderland Carers Emergency Contact Scheme [download leaflet]
Council run Care Alarm Service Tel : 0191 528 2485
Tameside Carers Card Scheme [website]
Tameside Carers Team Tel: 0161 371 8954
Warwickshire Carers Emergency Card Scheme
Contact South Warwickshire Carers' Support Service Tel 01926 485 486
West Sussex Carers Emergency Alert Card [website]
Run by ICIS: information for life Freephone: 0800 859929 (voice and text) or 01903 859929 Email: enquiries@icis-info4life.org.uk
Wolverhampton Carers Support run an emergency card scheme: [website] This also gives carers access to Council owned leisure facilities in the City with the person they care for they are able to get in for free.
Worcestershire Emergency Alert Card [website]
Tel: 0800 389 2896.
York Carers Emergency Card [website]
Contact City of York Council Carers Emergency Card Office Tel: 01904 656 985
WALES
Carmarthenshire. Emergency Alert Cards [website]
Ceredigion
Ceredigion Red Cross Emergency Card Scheme – 01874 610462
Flintshire
Care Link Service and the British Red Cross Carers Emergency Contact Card 01352 717965
Monmouth / Caerphilly
British Red Cross Carers Emergency card support
35 Stow Park Circle
Newport NP20 4HF 01633 267 131 / 132
Powys
Powys Carers service katey@powys.org.uk
Rhondda Cynon Taf
Carelink Carers Emergency Card website
Wrexham
British Red Cross run a Carers Emergency Card 01978 725204.
SCOTLAND
Aberdeen – Carers Emergency Card Scheme: info@aberdeen.carers.net 01224 646677
Angus - Emergency Card scheme: 01575 574192 or 574071
Perth and Kinross - Community Alarm Scheme: 01738 476 775
These areas offer a card for carers to write their details on but they are not backed up with telephone support
