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The Government is reviewing the way it provides health services to people in England to make them more responsive to the needs of individuals and local communities. This review continues until June 2008. Read more about this on the dedicated website www.ournhs.nhs.uk
Patient Opinion allows you to voice your opinion about your local NHS hospital or service, make suggestions for improvements, and enables hospitals to respond www.patientopinion.org.uk
Carers who feel that they have been poorly treated by the NHS can make a complaint. In England every area has a local Patient Advocacy and Liason Services [PALS] which is a good starting point www.pals.nhs.uk
Find out more about the NHS complaints procedure/ and information about the process in the rest of the UK from Citizen’s Advice www.citizensadvice.org.uk
Carers Scotland has produced a Carers Resource Guide to Health and Wellbeing www.carerscotland.org
